December 18, 2024

PLEASE READ THIS POLICY CAREFULLY TO UNDERSTAND OUR POLICIES AND PRACTICES REGARDING YOUR INFORMATION AND HOW WE WILL TREAT IT.

BY ACCESSING OR USING THE “PARENT GENEE” WEBSITE OR SERVICES, YOU AGREE TO THIS PRIVACY POLICY.

If you do not agree with our policies and practices, PLEASE do not use our Application or Services.

This privacy policy may change from time to time. Your continued use of this Application and/or our Services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

This Privacy Policy has express provisions relating to the collection from and use of information provided by children.  Click here.

This Privacy Policy and associated agreements are written to comply with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“General Data Protection Regulation”).

Capitalized terms not defined herein are defined in our General Terms and Conditions and Subscriber Terms and Conditions (collectively, “T&Cs”).

Parent Geenee, Inc., a Delaware corporation (“Parent Geenee,” “Company,” “we” or “us” or “our”) has developed, owns and operates the website and app “ParentGeenee.com” and such other related websites and applications as Parent Geenee may create and partner with (collectively, the “Application”) to provide parental control of the Internet and other digital media including tracking and blocking capabilities (the “Services”).

This policy describes the types of information we may collect from you or that you may provide when you use the Application and Services (each Person who uses the Services being a “Subscriber”), and our practices for collecting, using, maintaining, protecting and disclosing that information.

This Privacy Policy applies to those who view the Application without subscribing as well as to Subscribers (collectively, “Users” or, individually, “you” or “your”).

By subscribing to our Services, the user of a Parent Device grants us permission to monitor location of a Child Device and usage of our Application on a Child Device.

All references herein to a Child Device mean a Child Device that is linked to the respective Parent Device such that a given Parent Device cannot receive information from or about someone else’s child.

INTRODUCTION

Parent Geenee respects your privacy and we are committed to protecting it through our compliance with this policy.

This Privacy Policy applies to information we collect:

  1. on the Application;
  2. in your agreement(s) for our Services; and
  3. in email, text and other electronic messages between you and Parent Geenee.

CHILDREN

  1. We do not accept persons under 18 years of age as Subscribers. 
  2. No information is collected from the Child Devices other than location.  Any additional information is shared only with the Parent Device.

Accessibility Services (Android) / Family controls (IOS)

A Parent Device can access information from a Child Device for the purpose of monitoring and managing access of the Child Device to designated applications and content by:

  1. blocking or restricting access to specific apps or websites;
  2. monitoring app usage and screen time to generate activity reports;*
  3. granting access to content that would otherwise be restricted in a Content-Restricted Zone; and
  4. providing real-time alerts when access is restricted.

*We do NOT save or store any of the above information EXCEPT TO enable a parent device to generate activity reports.

INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT

We collect different types of information from and about Users of our Application, including information:

  1. by which you (unless you are a minor) may be personally identified, such as name, birthdate (including for the purpose of validating a child’s age), postal address, e-mail address or telephone number, parent or legal guardian’s email address and other contact information, Stripe account (for receiving payments) or credit card information (collectively, “personal information”);
  2. that is about you but does not identify you individually; and/or
  3. about your internet connection, the equipment or device you use to access our Application and usage details.

Information You Provide to Us. The information we collect on or through our Application or agreements for our Services may include:

  1. Information that you provide by filling in forms on our Application and offline. This includes information provided at the time of, for example, registration or making any inquiries or requests to us.
  2. Records and copies of your correspondence (including email addresses) such as support requests, if you contact us.
  3. Details of payments you make.

Information and Persistent Identifiers We Collect Through Automatic Data Collection Technologies.  As you navigate through and interact with our Application, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  1. details of your visits to our Application, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Application; and
  2. information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically may include Personal Information which we may maintain or associate with Personal Information we collect in other ways or receive from third parties. It helps us to improve our Application and to deliver a better and more personalized service, including by enabling us to:

  1. estimate our audience size and usage patterns; and
  2. recognize you when you return to our Application.

The technologies we use for this automatic data collection may include:

  1. Cookies (or browser cookies).  A cookie is a small file placed on the hard drive of your computer or on your mobile device. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Application. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Application.
  2. Flash Cookies.  Certain features of our Application may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Application. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see the section titled Choices About How We Use and Disclose Your Information.
  3. Web Beacons. Pages of our Application and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count Users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

HOW WE USE INFORMATION

How we use the information you provide in your registration for our Services and profile. Our customer service personnel have limited access to Personal Information, as you may amend it from time to time.  Our employees may access Personal Information only for the purpose of assisting you to edit or delete that information, as well as for assisting you in the use of our Application.

How we use information collected as a result of the Application’s geolocation and monitoring capability.

A “Child Device” is a cell phone or other device on which the Application is installed and on which certain content will be blocked within a particular area (a “Content-Restricted Zone”).  Child Device is a term used to identify the device subject to being blocked or monitored, whether it is used by a child, an employee or another person in a Content-Restricted Zone.  A “Parent Device” is a device on which the Application is installed and is the device which can monitor and manage the use of a linked Child Device within a Content-Restricted Zone.

The party establishing the Content-Restricted Zone (e.g., parent, school or business) (a “CRZ Controller”) determines what content is restricted within the Content-Restricted Zone.  The CRZ Controller would receive no information from or about the Child Device or the Parent Device EXCEPT the times at which each Child Device enters and leaves the Content-Restricted Zone.  The CRZ Controller may also be the parent with a Parent Device; but the two functions are independent of one another.

The following information will be provided to Parent Devices through push notifications:

  1. usage of the Application and location of a Child Device, including when the Child Device is in a Content-Restricted Zone (such information is not shared with any third-party except, in exigent circumstances, law enforcement);
  2. notifications when the Child Device enters or exits a Content-Restricted Zone;
  3. requests from the Child Device for access for a specific time to an app that is otherwise subject to content restriction in a Content-Restricted Zone; and
  4. updates about changes in app settings or permissions made by the CRZ Controller.

We do not save or store any of the above information EXCEPT TO PROVIDE IT TO THE PARENT DEVICE.

How we use the information collected other than that provided in your registration and profile or as collected above. We use information we  collect about you or that you provide to us, including any Personal Information:

  1. to present our Application and its contents to you;
  2. to provide you with information, products or services that you request from us;
  3. to fulfill any other purpose for which you provide such information;
  4. to provide you with notices about your account;
  5. to carry out our obligations and enforce our rights arising from any use of our Application, including for billing, collection and payment;
  6. to notify you about changes to our Application or any products or services we  offer or provide through it;
  7. to prevent fraud;
  8. for testing, research, analysis and product development, which enables us to improve and enhance the safety and security of our services, develop new features and products;
  9. to improve the Application and any products, we  may provide third parties with statistical information we  gather from your information;
  10. in any other way we  may describe when you provide the information; and
  11. for any other purpose with your consent.

We may also use your information to contact you about our own and third-parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, notify us at accountservices@ParentGeenee.com.  For more information, see the section titled Choices About How We Use and Disclose Your Information.

We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

DISCLOSURE OF YOUR INFORMATION

We will not sell or lease your Personal Information to anyone.    

We may disclose aggregated information about our Users and information that does not identify any individual without restriction.

We may convey or transfer your Personal Information to the following:

  1. our subsidiaries and affiliates;
  2. contractors, service providers and other third parties we  use or work with to support our business;
  3. a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by us about our Application’s Users is among the assets transferred;

or for:

  1. the purpose for which you provide such information;
  2. any other purpose disclosed by us when you provide the information; or
  3. with your consent.

We also may disclose your Personal Information:

  1. to comply with any court order, law or legal process, including a response to any government or regulatory request/demand;
  2. to enforce or apply our T&Cs and other agreements, including for billing, collection and payment purposes; and
  3. if we believe disclosure is necessary or appropriate to protect the rights, property or safety of Parent Geenee or others including you, which may include exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION

  1. We have created mechanisms to provide you with the following control over your information:
  1. Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of the Application may be inaccessible or not function properly.
  2. Promotional Offers from Us.  If you do not wish to receive promotional offers from us or for third parties’ products or services, you can opt-out by sending us an email stating your request to accountservices@ParentGeenee.com.  If we  have sent you a promotional email, you may send us a return email asking to be excluded from future email distributions.  This opt-out feature does not apply to information provided to the Company in connection with your registration, a service experience or other transactions.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose to not have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (”NAI”) on the NAI’s website.

ACCESSING AND CORRECTING YOUR INFORMATION

  1. You (and, if you are under 18 years of age, your parent or guardian) are the only person who can edit, delete or authorize the editing or deletion of your Personal Information.
  2. You can review and change your personal information by notifying us at info@ParentGeenee.com. In addition, a registered parent or guardian of children under 18 years of age may review, change or delete the information and accounts of such children.

DATA SECURITY

We employ measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration and disclosure. The safety and security of your information also depends on you. Where we  have given you (or where you have chosen) a password for access to certain parts of our Application, your Personal Information and, if you are a Subscriber, the Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

No data transmissions over the Internet, cell-phone connections or Wi-Fi can be guaranteed to be 100% secure. Although we  do our best to protect your Personal Information, we  cannot guarantee the security of your Personal Information transmitted to our Application. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Application.  Once we  receive your information, we will take reasonable measures to secure it on our systems.

If we  learn of a security breach, we  may attempt to notify you electronically so that you can take appropriate protective steps. By using the Application or providing Personal Information to us, you agree that we  can communicate with you electronically regarding security, privacy and administrative issues relating to your use of the Application. We may post a notice on the Application if a security breach occurs. We may, in such circumstances, also send an email to you at the email address you have provided to us and, at our discretion, to your Designees at the email address you provided.

Personal Information that we collect from you may be stored, processed and transferred among any countries in which we operate. The European Union has not found the United States and some other countries to have an adequate level of protection of Personal Information under Article 45 of the GDPR. Our company relies on derogations for specific situations as defined in Article 49 of the GDPR.  If you are a European Union customer or User, you hereby consent to your Personal Information being transferred to the United States or other countries outside the European Union. When you purchase a Subscription or buy other goods or services from us, we will use your Personal Information for the performance of a contract or to take steps to enter into a contract. Wherever we transfer, process or store your Personal Information, we will take reasonable steps to protect it. We will use the information we  collect from you in accordance with our privacy policy. By using our Application, Services or products you agree to the transfers of your Personal Information described within this section.

DATA RETENTION & PROCESSING

We will keep Personal Information for as long as we  need it to make the Application available to you; and we may store, use and/or transmit Personal Information in locations around the world, including those outside your country. Even if you delete your account, we  will keep this information and any data collected regarding all activities in which you have already engaged pursuant to your use of the Application for a period of time as we deem appropriate but no longer than as allowed by applicable law.

CHANGES TO OUR PRIVACY POLICY

It is our policy to post any changes we  make to our Privacy Policy on this page. If we make material changes to how we  treat our Users’ Personal Information, we will notify you through a notice on the Application home page, an email or other such means as we determine reasonable to bring the changes to your attention. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you and for periodically visiting our Application and this Privacy Policy to check for any changes.  By continuing to use or access the Application after the revisions come into effect, you agree to be bound by the revised Privacy Policy.

CONTACT INFORMATION

To ask questions, comment about this privacy policy and our privacy practices, or file a complaint via regular postal mail by contacting our Data Protection Officer, __________________ at ___________________________, or email dataprotection@ParentGeenee.com.

LAW AND JURISDICTION

This Privacy Policy shall be governed by and construed in accordance with, and disputes shall be resolved pursuant to, the T&Cs.

YOUR CALIFORNIA PRIVACY RIGHTS

Under the California Consumer Privacy Act of 2018 (“CCPA”), California residents have certain rights regarding our collection, use and sharing of Personal Information.  We do not sell your Personal Information and will not do so in the future without providing you with notice and an opportunity to opt-out of such sale, as required by law.  We do not offer financial incentives associated with our collection, use or disclosure of your Personal Information.

We collect various categories of Personal Information when you use the Application that may include but not be limited to identifiers, commercial information and internet or other electronic network or device activity information. A more detailed description of the information we collect and how we use it is provided above in Section 4. Sections 5 and 6  describe the categories of third parties, if any, with whom we share Personal Information and what information may be shared under different circumstances.

If you are a resident of California, you have the right to know what Personal Information has been collected about you and to access that information. You also have the right to request deletion of your Personal Information, though exceptions under the CCPA may allow us to retain and use certain Personal Information notwithstanding your deletion request.  You may also send your request by email to dataprotection@ParentGeenee.com or through regular postal mail to _____________________________. We will not discriminate against you for exercising your rights under the CCPA. An agent may submit a request on your behalf, but you must verify that your agent is authorized to do so.

Separate from the CCPA, California’s “Shine the Light” law (Civil Code Section § 1798.83) permits Users of our Application that are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please send an email to dataprotection@ParentGeenee.com.

YOUR RIGHTS UNDER THE GDPR

When using our Application and submitting Personal Information to us, you may have certain rights under the GDPR if you reside or are in any of the countries of the European Union. Depending on the legal basis for processing your Personal Information you may have some or all of the following rights:

  1. The Right to Be Informed – You have the right to be informed about the Personal Information that we collect from you and how we process it.
  2. The Right of Access – You have the right to get confirmation that your Personal Information is being processed and you have the ability to access your Personal Information.
  3. The Right to Rectification – You have the right to have your Personal Information corrected if it is inaccurate or incomplete.
  4. The Right to Erasure (Right to Be Forgotten) – You have the right to request the removal or deletion of your Personal Information if there is no compelling reason for us to continue processing it.
  5. The Right to Restrict Processing – You have the right to ‘block’ or restrict the processing of your Personal Information. When your Personal Information is restricted, we are permitted to store your data, but not to process it further.
  6. The Right to Data Portability – You have the right to request your Personal Information that you provided to us and use it for your own purposes. We will provide your data to you within 30 calendar days of your request. Make your request by email to dataprotection@ParentGeenee.com or through regular postal mail to ____ to request your Personal Information.
  7. The Right to Object – You have the right to object to us processing your Personal Information for the following reasons:
    1. Processing was based on legitimate interests or the performance of a task in the public interest/exercise of official authority (including profiling)
    2. Direct marketing (including profiling)
    3. Processing for purposes of scientific/historical research and statistics
    4. Rights in relation to automated decision-making and profiling.
  8. Automated Individual Decision-Making and Profiling – You have the right to not be subject to a decision based solely on automated processing, including profiling, which produces legal effects regarding you or similarly significantly affects you.
  9. Filing a Complaint with Authorities – You have the right to file a complaint with supervisory authorities if your information has not been processed in compliance with the General Data Protection Regulation. If the supervisory authorities fail to address your complaint properly, you may have the right to a judicial remedy.